Webinar: How COVID-19 is Changing Financial Innovation
We shared our perspectives on how we’re partnering with fintechs to help catalyze innovation and technology solutions to support financially vulnerable Americans and help shape an inclusive recovery. We heard from fintech founders about how they’re responding to the urgent need for innovative digital products for customers experiencing financial insecurity.
COVID-19 is changing the way people manage their financial lives and has accelerated trends around digital banking that were already in play. According to a survey done by JD Power, 61% of respondents plan to change the way they interact with their bank, whether that means increased use of mobile/online banking, plans to visit the branch less, or switching to a digital or challenger bank (ie., newer, online-focused banks) that has more mobile capabilities.