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New Emerging Tech & Ideas Podcast Episode 3

Building the Next Generation of Financial Conversational AI

Chatbots Can Be a Tool for Improving Financial Well-Being

Insights from Posh AI Field Test

The design of new financial technologies often focus on people with greater resources, overlooking the needs of households living on low and moderate incomes (LMI)—deepening inequity and limiting access to the next generation of financial tools and services.  Commonwealth’s Emerging…

Chatbot or Human? Research Shows Preference is Based on Task

Insights from boost.ai Field Test

The financial industry is increasingly adopting new technologies such as chatbots powered by generative AI. However, their design often prioritizes the needs of consumers with higher incomes over those of households living on low and moderate incomes (LMI)—deepening inequality and…

Rethinking Tax Incentives as Pathways to Workplace Emergency Savings

For generations, America has deployed the tax code to encourage workplace savings—tax-advantaged retirement plans and health savings accounts, for example. In “Can Tax Incentives Boost Workplace Emergency Savings?”, we explore how we might use a similar approach to support savings…

Future Digital Finance 2024

How Conversational AI Power Partnerships Lead to Equitable Product Design

At the Future Digital Finance conference held in April 2024 in New Orleans, Commonwealth Senior Vice President Paula Grieco facilitated a fireside chat with Benjamin Maxim, Chief Innovation Officer at MSUFCU and Chief Operating Officer, Reseda Group. They discussed how…

New Emerging Tech & Ideas Podcast Episode 3

Building the Next Generation of Financial Conversational AI

Hosted by Commonwealth Co-Founder & Executive Director Timothy Flacke, our new podcast highlights conversations between Commonwealth and tech leaders to discuss the implications of AI and other emerging technology on people earning low to moderate incomes, the financial services they…

New Emerging Tech & Ideas Podcast Episode 2

Using Tech to Connect with Diverse Members

Hosted by Commonwealth Co-Founder & Executive Director Timothy Flacke, our new podcast highlights conversations between Commonwealth and tech leaders to discuss the implications of AI and other emerging technology on people earning low to moderate incomes, the financial services they…

New Emerging Tech & Ideas Podcast Episode 1

Building at Scale While Innovating and Experimenting

Hosted by Commonwealth Co-Founder & Executive Director Timothy Flacke, our new podcast highlights conversations between Commonwealth and tech leaders to discuss the implications of AI and other emerging technology on people earning low to moderate incomes, the financial services they…

New Report: Financial Service Providers Have Opportunity to Use Emerging Tech, AI to Personalize Support for People Earning Low and Moderate Incomes

Disruptive technologies such as the Internet, broadband connectivity, and smartphones have fundamentally changed the landscape of personal finance and financial services over the past several decades, and a new generation of innovation in the form of artificial intelligence (AI) and…

Putting People Earning LMI at the Center of Financial Services with AI, Emerging Technologies

In recent decades, the rise of disruptive technologies—such as the Internet, broadband connectivity, and smartphones—fundamentally changed the landscape of personal finance and financial services. The next generation of innovation, including artificial intelligence (AI) and self-driving finance, may be similarly game-changing,…

Commonwealth’s College Investor Project Explores Early Investing as a Wealth-Building Strategy for Students From Lower Incomes

Recognizing the importance of early investing for greater wealth building, Commonwealth will engage with financial institutions, fintechs, and other stakeholders to identify opportunities that will meet the needs of college students from or living on LMI who are interested in…